Last updated: 30 September 2026
This policy covers pixelhivemarketing.com and is provided by PixelHive Marketing (“PixelHive”, “we”), based in India. Questions go to team@pixelhivemarketing.com.
What we collect
Things you give us
- When you book a call or request a report: your name, organisation, role, email, phone or WhatsApp number, website, market, and the answers you pick in the form (for example revenue range or biggest problem).
- Anything you write to us by email or WhatsApp.
Things collected automatically
- If you accept analytics cookies: pages visited, time on page, referring site, approximate location (city level), device and browser type, collected through Google Analytics 4 with IP anonymisation.
- If you decline, no analytics cookies are set. The site still works in full.
The chat assistant on this site is scripted and runs in your browser. What you type into it is not sent to us or stored.
Why we use it
- To reply to your enquiry, prepare for the call you booked, or produce the report you asked for.
- To send you information you asked for. We do not add you to a marketing list without asking.
- To understand which pages help people and improve the site (analytics, only with consent).
- To keep records we are legally required to keep, if we end up working together.
We never sell your information or pass leads to anyone else.
Who else processes it
We use a small number of providers to run the site and our business. Each only receives what it needs:
- Website hosting (Vercel or Hostinger) to serve the site.
- FormSubmit (formsubmit.co), which delivers what you type into our forms to our inbox.
- Calendly, if you choose to book a time. Their own privacy policy applies on their pages.
- Google Analytics, only if you accept analytics cookies.
- YouTube (privacy-enhanced mode), only when you press play on a video.
- Google Workspace for email.
Some of these providers store data outside your country, including in the United States. Where that happens we rely on the provider's standard contractual safeguards.
How long we keep it
Enquiries that do not turn into work are deleted within 24 months. Client records are kept for as long as the engagement runs, plus any period the law requires for tax and accounting.
Your rights
Depending on where you live (including under India's Digital Personal Data Protection Act 2023, the UK and EU GDPR, and US state privacy laws) you can ask us to show you what we hold about you, correct it, delete it, or stop using it. Email team@pixelhivemarketing.com and we will respond within 30 days. You can also withdraw analytics consent at any time using “Cookie settings” in the footer.
Cookies
- Essential: a small entry in your browser's local storage remembers your cookie choice. No cookie is needed for the site to work.
- Analytics (optional): Google Analytics cookies (names starting with
_ga), set only after you click Accept.
Security
The site is served over HTTPS. Access to enquiries is limited to the PixelHive team members who need it. No system is perfectly secure, and if a breach ever affects your data we will tell you and the relevant authority as the law requires.
Children
This site is for businesses and organisations. We do not knowingly collect information from anyone under 18.
Changes
If we change this policy we will update the date at the top. Significant changes will be flagged on the site.